System health
Field Command
Launch
Stand up and verify one event across every role — you, the client manager, the reps/AEs, and the setters in the dialer — without opening four windows.
Team Management
Mirror a client’s HubSpot org — or set a team up by hand. A person with no team is client-wide (the default). Nothing is ever written back to HubSpot.
Sales Targeting
| Event | Client | List | Companies | Contacts | Encounters | |
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Create or edit an event
Who is targeting what — every client, its teams, and the lists joined to each.
Target Lists
Your lists
| List | Status | Rows | Enriched | Flags | Uploaded |
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Signee access
Issue & download codes
Reissues a fresh code for every active signee & manager in one event and hands you a spreadsheet to distribute. The old codes stop working — send the new list. Codes stay hash-only in the system; the file is the only copy.
| Signee | Event | Code | Status | Encounters | |
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| Name | Role | Code | Last seen | Writes | Status | |
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Clients
Positioning narrativethe why
Sellerthe firm reps sell for
Rubric, plays & voicethe six signals, weights, service plays
The six signals
Client setupbrand, CRM, results, sources, weekly delivery, alerts
Brand (what reps and managers see)
Calls and alerts
Logging address
Reps send follow-ups from their own email. When the app opens their mail it puts this address in BCC; an email that arrives here from a rep of this client (their email is set on the Signees list or in the client portal) to one of this client’s contacts marks the follow-up sent. Anything else is held for review below. Replacing the address stops the old one at once.
none yet
Where leads come from
Weekly delivery
Do-not-call list
Numbers this client must never be sent: hidden from every rep's Targets and from the dialer. Paste one per line (a CSV works: the first cell that is a phone number is used). Numbers can only be added here; removing one is a staff SQL procedure.
Existing customers
Businesses this client already serves: never deposited by the feed and hidden from every rep's Targets. Paste or upload their customer export (GorillaDesk or any CSV with a header row: a name column such as Customer Name / Company / Business Name, an address such as Service Address / Address / Street, plus City, Zip, Phone). A match needs the same phone, the same street address in the same zip or city, or the same name in the same zip; a name alone never hides anyone. Importing the same file twice adds nothing.
Your clients
| Client | Seller | Events | Plays | Updated | |
|---|---|---|---|---|---|
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Lead distribution
How their reps get accounts
Where every company goes
| Company | State | Fit | Why | Goes to |
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Reps & patches
| Rep | States | Zip prefixes | HubSpot seat |
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CRM sync
Connections
| Client | Logs as | Last sync | Pushed | |
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